A Mission Match
Chief Chamberlain put it plainly: if a firefighter separates a shoulder, you rehab it. You ice it. You take time off. He asked why mental recovery should work any differently, and it's a question Liven has been building toward, too. We exist to make self-discovery stigma-free and accessible, so that reaching for support feels as natural as reaching for any other tool on the job. When he reached out, the conversation didn't start with features or plans. It started with a shared belief that getting home safe means getting home whole.
The Problem
According to the Firefighter Behavioral Health Alliance, 112 firefighters and EMS personnel were confirmed lost to behavioral health crises in 2024 — compared to 89 who died in the line of duty. A 2024 national survey found that over 50% of fire service personnel cite organizational stigma as a direct barrier to seeking help, even when resources exist. According to the 2025 State of Mental Health in America report, 70.5% of adults don't seek treatment because they believe they should handle it on their own — a belief that runs especially deep in professions where strength is the job description.
Resources exist. The barrier is the fear of using them: fear of professional consequences, fear of judgment, fear of what it means to ask. A tool that removes that barrier entirely changes what's possible.
Supporting Those Who Support Others
Every member of the Claremont FD now has free access to Liven's self-regulation tools: mood tracking, personalized learning journeys, and a 24/7 smart companion. The tools are designed to fit between calls — five or ten minutes to process a hard shift, recognize a stress pattern, or simply reset before the next incident.
A firefighter can open Liven on their phone, speak what's on their mind, and carry on. That's the point: support that fits the culture of the job, available the moment it's needed.
I thought about what I could do to make it easier for the members to get help if they need it. It was a simple reach out to Liven. The biggest benefit I found is that after a triggering event, I can sit down for 5 or 10 minutes and break that cycle before the next incident comes.
Jim Chamberlain, Fire Chief, Claremont FD
The hardest part isn't finding support. It's getting curious enough about yourself to reach for it. Chief Chamberlain built a culture where his people could stop judging what they feel and start noticing it. That's exactly where Liven begins.
Liven Team
The Claremont FD partnership marks the beginning of Liven’s commitment to high-stress professions where stigma is highest. When the helpers feel supported, everyone they serve does too.
About Liven
Liven is a well-being app and nervous system copilot available in 120+ countries, helping people move from self-criticism to curiosity. About 5 million people have downloaded Liven to understand why they keep ending up in the same emotional loops. Every course, exercise, and tool is co-created and reviewed by licensed therapists and certified practitioners, using methods like CBT, evidence-based behavioral techniques, and Emotion Regulation Therapy.
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