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I have been using Liven app for over 40 days now as I purchased a 90 day subscription, so I'm about half way now. Already can see why I won't renew my subscription...
Update: many thanks, Liven Team, for coming back so fast and taking my technical issues seriously. I also have to add, during my forty-odd days of use, I've had like 10 updates so far. Looking forward to have the battery draining and crashing fixed in the remaining time I have left. I have been using Liven app for over 40 days now as I purchased a 90 day subscription, so I'm about half way now. Already can see why I won't renew my subscription... 1. The Journey section was good I learned a lot about CBT (Cognitive Behavioural Therapy). It's super useful, although I've been digging deep in psychological documents and other source materials previously, and overall, suggestions feel... just too general. Also, this journey can be finished pretty quickly, after which there are no more materials. The tests are okay, no big surprises, but the explanations are fairly understandable, yet a bit AI-tasty.
The customer service with this app is nothing short of amazing. Quick, helpful and professional.
The customer service with this app is nothing short of amazing. Quick, helpful and professional.
Prompt and fair response after I noticed a subscription payment had come out my account and I no longer wanted to use the services. Thank you.
Prompt and fair response after I noticed a subscription payment had come out my account and I no longer wanted to use the services. Thank you.
Just when I thought I was lost in the data-verse, a human showed up. I really appreciate the attention I got.
Just when I thought I was lost in the data-verse, a human showed up. I really appreciate the attention I got.
Good app support. When I was unsure about something and reached out to the company they got back to me really quickly and resolved my query.
Good app support. When I was unsure about something and reached out to the company they got back to me really quickly and resolved my query.
I had a billing problem and it was rectified and solved straight away, thanks very much. The support team was responsive and helpful.
I had a billing problem and it was rectified and solved straight away, thanks very much. The support team was responsive and helpful.
Very happy that my query was dealt with so quickly. It was sorted within minutes and the customer service was excellent.
Very happy that my query was dealt with so quickly. It was sorted within minutes and the customer service was excellent.
Refund was made promptly and efficiently - thank you. The process was smooth and hassle-free.
Refund was made promptly and efficiently - thank you. The process was smooth and hassle-free.
I felt as though I was listened too and respected. So happy it has all been sorted out.
I felt as though I was listened too and respected. So happy it has all been sorted out.
Prompt response and full refund for unused service provided. Thanks team Liven.
Prompt response and full refund for unused service provided. Thanks team Liven.
I was impressed at how swiftly The Liven addressed an error they'd made re my subscription. As soon as I queried this issue, it was dealt with within seconds. Great customer service.
I was impressed at how swiftly The Liven addressed an error they'd made re my subscription. As soon as I queried this issue, it was dealt with within seconds. Great customer service.
I just started now, so I hardly have an idea of an opinion or rating. But the initial experience seems promising.
I just started now, so I hardly have an idea of an opinion or rating. But the initial experience seems promising.